Terms of Service

1. Acceptance of Terms

By accessing and using PostEase ("Service," "Platform," or "we"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

PostEase is a social media management platform that allows users to create, schedule, and publish content across multiple social media platforms including Facebook, Instagram, TikTok, and YouTube.

2. Description of Service

2.1 Core Features

• Social media account connections and authentication
• Content creation tools for text, image, and video posts
• Post scheduling and automated publishing
• Multi-platform content distribution
• Media file upload and management
• Post status tracking and analytics

2.2 Platform Integrations

Our Service integrates with third-party social media platforms through their official APIs. Your use of these platforms through our Service is subject to their respective terms of service and community guidelines.

3. User Accounts

3.1 Account Creation

• You must provide a valid email address to create an account
• You are responsible for maintaining the security of your account credentials
• You must be at least 13 years old to use our Service
• One person or entity may maintain only one account

3.2 Account Responsibilities

• You are solely responsible for all activity under your account
• You must notify us immediately of any unauthorized access
• You agree to provide accurate and complete information
• You must keep your account information up to date

4. Platform Usage Rules

4.1 Content Limitations

4.2 Prohibited Content

• Illegal, harmful, or offensive content
• Content that violates third-party intellectual property rights
• Spam, misleading, or deceptive content
• Content that violates social media platform community guidelines
• Malicious software or harmful code

4.3 Service Usage

• You may not use automated tools to access our Service beyond provided features
• You may not attempt to reverse engineer or circumvent our security measures
• You may not use our Service for illegal activities
• You may not share your account with unauthorized users

5. Social Media Platform Connections

5.1 Authorization

By connecting your social media accounts to PostEase, you authorize us to:

• Access your connected accounts for posting content
• Store encrypted access tokens and refresh tokens
• Retrieve account information necessary for service functionality
• Automatically refresh tokens to maintain connections

5.2 Platform Compliance

You acknowledge that posting through our Service must comply with each platform's terms of service, community guidelines, and content policies. We are not responsible for enforcement actions taken by third-party platforms.

5.3 Connection Management

• You may disconnect platforms at any time through your account settings
• Disconnecting will immediately revoke our access to your accounts
• We may automatically remove expired or invalid connections

6. Content and Intellectual Property

6.1 Your Content

• You retain ownership of all content you upload to our Service
• You grant us a limited license to process and distribute your content as necessary for service functionality
• You represent that you have all necessary rights to your content
• You are solely responsible for your content and its compliance with applicable laws

6.2 Our Content

All rights, title, and interest in and to the Service (excluding your content) are and will remain our exclusive property. Our Service is protected by copyright, trademark, and other intellectual property laws.

7. Scheduling and Automation

7.1 Scheduled Posts

• Scheduled posts are processed using background job workflows
• You may cancel scheduled posts before their publication time
• We cannot guarantee exact posting times due to platform limitations
• Failed posts will be reported in your dashboard with error details

7.2 Token Refresh

We automatically refresh expired access tokens when possible to maintain your connections. If refresh fails, you may need to reconnect your accounts manually.

8. Service Availability and Limitations

8.1 Service Availability

While we strive to maintain 99.9% uptime, we do not guarantee uninterrupted access to our Service. Maintenance, updates, and third-party platform issues may cause temporary service disruptions.

8.2 Third-Party Dependencies

Our Service depends on third-party platforms and services. We are not responsible for issues caused by:

• Social media platform API changes or outages
• Changes to platform posting policies or limits
• Infrastructure provider service disruptions
• Internet connectivity issues

9. Payment and Subscription Terms

9.1 Subscription Plans

PostEase offers various subscription plans with different features and usage limits. Current pricing and plan details are available on our website.

9.2 Payment Terms

• Subscription fees are billed in advance on a recurring basis
• All fees are non-refundable unless required by law
• We reserve the right to change pricing with 30 days notice
• Failed payments may result in service suspension

9.3 Cancellation

You may cancel your subscription at any time. Service access will continue until the end of your current billing period.

10. Disclaimers and Limitation of Liability

10.1 Service Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.

• We do not guarantee posting success on all platforms
• We are not responsible for content that violates platform policies
• We do not control third-party platform policies or changes
• We do not guarantee specific performance metrics or outcomes

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.

11. Account Termination

11.1 Termination by User

You may terminate your account at any time by contacting our support team. Upon termination, your data will be deleted within 30 days.

11.2 Termination by PostEase

We may suspend or terminate your account for violations of these Terms, including but not limited to:

• Posting prohibited content
• Violating usage restrictions
• Non-payment of subscription fees
• Fraudulent or abusive behavior

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

• Posting updated Terms on our website
• Sending email notifications to registered users
• Displaying in-app notifications

Your continued use of the Service after changes constitute acceptance of the new Terms.

13. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration.

14. Contact Information

For questions about these Terms of Service, please contact us: